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Self-help options including FAQs and Video Tutorials are available on your devices product page
Premium phone support is also available if you would like to troubleshoot with a live agent.
D-Link TechConnect Premium Phone Support
Select your desired Service Package:
Contact our Premium Support Team Today!
Step 1. Purchase an above Service Package (by clicking one of the above images)
Step 2. Contact our Premium Support Team at 1-888-681-7575
Step 3. Get Live Help!
D-Link TechConnect premium services is a fee based technical support consultation. By purchasing a support package you will be signifying your understanding and acceptance of the following terms of service:
Support incidents are charged on a per issue basis. Only one device can be consulted on per issue / incident.
Support packages will expire 12 months after the purchase date. Customers will have a 7 day grace period in which they can call regarding the same issue with the same device. After the expiry of the 7 day grace period, customers will be required to purchase a new support package or use an additional incident from their existing package.
Due to circumstances beyond our control, D-Link cannot guarantee a resolution to your issue. The fee is for a consultation service and will apply whether your problem is completely resolved or not. All service packages are non-refundable.
By purchasing a TechConnect Support package you’re acknowledging your understanding and acceptance of the limitations and conditions of these terms of service.
** All D-Link Service Packages are non-refundable. All Sales are final.
* $15 off promo applies to NEW routers only. (does not apply to refurbished products)